Steve was very prompt. Gave an estimate that covered everything I felt was needed, (unlike the est that came from another vendor, that one was very low, but offered NO warranty of any kind, and very obviously, covered only half the work that was needed). Steve's estimate was fair, and approximately half of what our first est was, (that vendor tried to scare us into thinking we had to sign right now, or we'd lose our spot in line to get rid of our mold!!!). Steve was able to line up someone to remove our old insulation, and then re- insulate the attic after all work was done. Overall, Green Clean made this entire mess of a process as painless as was possible.